Privacy Policy

This Privacy Policy describes how VigilanceDocs (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

• Personal Information: Name, email address, job title, company name, and contact information.
• Usage Data: IP address, browser type, page interactions, access times, and referring URLs.
• Support Communication: Any information you provide when contacting support.

2. Lawful Basis for Processing

We process your data based on consent, contractual necessity, or legitimate interest where applicable. You may withdraw consent at any time by contacting us at hello@kt.com.

3. How We Use Your Data

• To provide access to the VigilanceDocs platform
• To respond to enquiries and support requests
• To improve our services and user experience
• To detect, prevent, and resolve technical issues

4. Cookies & Analytics

We use cookies and third-party analytics tools (e.g., Google Analytics) to understand how our site is used and to improve functionality. You may disable cookies in your browser settings.

5. Data Sharing and Subprocessors

We may share your data with subprocessors who support our infrastructure, such as hosting providers and email platforms. All subprocessors are subject to data protection agreements and UK GDPR compliance.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.

7. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict, and object to processing of your data. You may also request data portability. To exercise your rights, contact hello@kt.com.

8. Children’s Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect data from minors.

9. Contact & Complaints

For any privacy concerns, email us at hello@kt.com. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Last updated: July 2025