Stage 9 · Toolkit 9.1

ICSR Case Management

Manage adverse event case intake, processing, QC, medical review, reporting, follow-up, and closure.

What it helps control

Operational support

Helps teams establish the procedures, working records, trackers, and evidence needed for ICSR Case Management.

How it helps your team

Connect day-to-day safety operations with visible ownership, evidence, and inspection readiness.

Designed for

QPPVs, Heads of Pharmacovigilance, Drug Safety, PV Operations, Medical Safety, Quality, and affiliate teams.

Included files

Know exactly what the toolkit contains

The file names below show what is included. File contents become available only after purchase.

Word documents

  • ICSR Case Management SOP
  • ICSR Intake Form
  • Case Processing QC Checklist
  • Medical Review Worksheet
  • Follow-up Tracking Log Guidance
  • ICSR Decision Memo

Excel workbooks

  • ICSR Follow-up Tracking Log
  • Case Processing Tracker
  • Safety Query Tracker
  • ICSR Evidence Tracker